About the Role
Role responsibilities include:
Receipt and vetting of biological samples e.g. buccal swabs, blood, and nails submitted to the Genetics laboratory for analysis
Using Salesforce to log all samples into the laboratory and update case files
Meticulous record keeping ensuring the continuity of samples throughout the process
Performing all laboratory processes to completion following appropriate standard operating procedures
Analysing data to ensure acceptance criteria has been met and using data to produce customer reports
Ensuring Health and Safety standards are adhered to
Maintaining and cleaning laboratory equipment on a regular basis and ensuring that problems with equipment are reported and recorded correctly
General administrative tasks e.g., scanning, filing, taking payments etc.
Answering email and telephone enquiries and giving advice, information and instructions
Liaising with other departments e.g., Customer Services, Partners, Finance, Logistics
Assisting the Logistics team dispatching test kits and reports to customers
Calibration and maintenance of laboratory equipment with excellent record keeping
Maintaining levels of stock and laboratory consumables, where required, and informing relevant team members when goods need to be ordered
Cleaning all areas of the laboratories following the appropriate cleaning procedures. Cleaning includes general, recycling and clinical waste disposal, clearing away delivery boxes/packaging, cleaning surfaces, cleaning up spillages and laundering lab coats
Helping to ensure that all KPIs are met
Ensuring compliance with Health and Safety requirements, GDPR, ISO 17025, ISO 9001 and ISO 14001 in addition to all departmental procedures, policies, and protocols within the QMS/EMS
Reporting of quality/environmental nonconformances/incidents, or trends toward these, to line manager and QHSE manager.
Person Specification:
Meticulous attention to detail
Organised, ability to manage own workload effectively
Good IT skills, including Microsoft Outlook and Excel
Effective oral and written communicator
Ability to work in a team or alone when required
Flexibility and adaptability in approach to tasks and requests
Willingness to learn, develop new skills and embrace change
Experience working in a laboratory-based ISO 17025 environment is desirable
Applicants must hold a BSc in Forensic Science, Genetics, Biology, or a closely related scientific discipline.